Refund Policy
The client needs to obtain a Refund Request Form via email.
2. Tania’s Party rentals will respond within 2-3 business days after form has been received. **Decision is by approval basis but will always be IN-STORE CREDIT.**
3. Client has 5 business days to respond to our offer: Accept or Decline.
4. If the client accepts the in-store credit amount, then they will have to email TPR within 3 business days for approval. If client denies/disagrees, they may file a dispute online.
5. Refund is issued as in-store credit ONLY. Client has 12 months from event date to use credit.
6. If no response is received from the client, the request will expire within 14 days of the last email sent.