You should reserve as early as possible. Rentals are reserved on a first come basis. Deposits are required to hold reservations.

The wish list feature on our website is a great way to get an idea of inventory options and related costs. However, it does not reserve or place a hold on the items listed nor can it confirm availability. After submitting your quote request, one of our event specialists will email you with a formal quote within 1-2 business days. Once you have reviewed the formal quote, you must contact us to confirm a reservation. If your event takes place within two weeks, please call us at (626) 295-2066 instead of submitting a wish list. This is the fastest way to confirm availability of your requested items.

Upon reserving, we will ask for a 50% non-refundable deposit as well as a credit card to have on file. We accept all four major cards. Final payment is due seven days prior to the delivery/will-call date. Instances when delivery date is on a Saturday or Sunday, final payment will be due on the Friday of the week prior to delivery date.

A damage waiver is offered to protect renters from charges incurred due to normal wear and tear on rental items. A damage waiver is usually 10% of the total rental bill. It does not preclude you from paying for missing or lost equipment.

Tables and chairs should be folded and stacked. Dinnerware, flatware and glassware should be scraped free of food particles and repacked in their original containers. All other items should be boxed and/or crated in the containers you received the items in. If our crew is retrieving the items from your event location, all items should be returned to the point of delivery ready for pickup. You will be charged if rentals need to be disassembled, stacked or repackaged when our crew arrives to pick up the items. A charge will apply for all items, including boxes and crates that are missing or damaged.

Return all dinnerware, flatware, glassware and other food service equipment clean of all food debris. We will wash and sanitize these items upon return.

Shake food from tablecloths and napkins. Pack linens in the sacks that are provided. Linens should be dry before bagging to prevent mildew and staining. Linens returned with mildew will be billed to the client.

With the exception of linens, food service equipment, all items should be returned in pre-rented condition.

Delivery is available and will be arranged at the time rentals are reserved. Delivery charges are based on the event location. Delivery and pickup charges are based on ground floor delivery. If rentals must be carried to other floors or to a specific area, additional charges may apply. Our personnel are trained to neatly stack all items in a convenient location. Rentals must be broken down, restacked and ready for pickup and in the same locations it was delivered.

Customers are welcome to pickup and return their rentals during our will call hours. Once rentals have been reserved customers are required to email us a copy of their DL front/back prior to pickup.

The 50% deposit is non-refundable and will be forfeited upon cancellation. Reservations cancelled within two weeks of the scheduled delivery/will-call date will incur 75% of the rental contract charges. All orders cancelled within three days will incur 100% of the rental contract charges.

Items that require assembly such as tents, dance floors, lounge furniture, and market umbrellas include set-up and tear-down in the rental fee. Set-up/tear down is an additional fee and arrangements must be made prior to delivery, on a case by case basis if time and labor permits. If set-up and/or tear-down have not been contracted in the rental contract, and we must perform either of these services, additional fees may apply.

Unfortunately, no. Once our equipment leaves the warehouse we are not able to rent the items to other customers. Therefore, once the items are in your possession, you must pay for them.

Issues with services should be reported immediately, or within 3 days of your event date. In cases of inclement weather or emergencies, we will work with you to find a fair solution, which may include rescheduling. For example, if your event date is on 01/01/2025 and you need to postpone, then you may reschedule services within 12 months of the original event date.  Refunds will be processed within 5 business days after approval as IN-STORE CREDIT ONLY. If you would like to request additional refund policy details, you may request it. 

Non-Refundable Fees:

There will be a non- refundable fee of $65 associated with specific time frame for delivery/pickups outside our regular hours.

The fee is in place to ensure we can provide timely and reliable service during these times.

Unwarranted chargebacks prohibited: Customers agree to contact Tania's Party Rentals to resolve any disputes before initiating a chargeback.

Customers are REQUIRED to repay any reversed amounts if the chargeback was wrongful such as administrative fee or legal costs.

We understand that event planning can come with significant costs, so we've partnered with Affirm to offer flexible payment options. With Affirm, you can split your purchase into easy monthly payments, making it more affordable to plan your special occasion. Just select Affirm at checkout and enjoy transparent, no-hidden-fees financing that works for you.

CANCELLATION AND RAIN: To cancel or reschedule due to COVID-19 and/or emergencies, sufficient notice must be given - 15-30 DAYS NOTICE - A Cancellation Fee of 25% of  rental items will be charged. 5-14 DAYS NOTICE - A Cancellation Fee of 50% of the rental items will be charged. 1-4 DAYS NOTICE - NO CANCELLATION or REFUNDS will be given. Postponement of an event may entitle you to use all or part of your deposit towards a timely rescheduled event at our discretion. Any rescheduled event is subject to availability of activities at the time of notification of postponement. DEPOSITS ARE NON-REFUNDABLE!